Call us in the UK : +44-20-7193 4211 / US : +1-646-5832 621 / Australia : +61-8-6102 5090 / India (Toll Free) : 1800-102-28-82
When you have decided to travel with us and are satisfied that we can meet your requirements. It would be time to contact us and ask for a detailed tour, based on your specific requirements. We then will send you a skeleton tour programme for initial approval, followed by a detailed programme and costs, including detailed inclusions and exclusions. Of course we encourage a volley of questions from you and would love to have a lot of communication with you when planning your tour to India. It will be then that you can book your tour or services with us. We offer you multiple choices to make payments to us and our terms too are quite convenient. With primarily two payment options of inter-bank transfers and credit cards you have convenient payment methods in hand.
Steps to be followed while booking the tour with us (under ideal conditions)….
Once we receive your booking or final confirmation (this usually happens after numerous correspondence that we would have exchanged on the subject and quoted you for the tour), we will go ahead and make tentative reservations, and inform you about this by an e-mail, along with your File Code. This tentative reservation will be generally valid for 72 hours (03 days).
After we receive your final acceptance for this programme. We will then send you a Performa-Invoice, with the tentatively confirmed details, where a payment is required to hold your booking.
You could make an advance payment of 30% of the total invoice value within the next 72 hours (03 days). Of course a lot of this depends on how early we are booking.
After receiving this 30% payment we shall process your final confirmations and generate all your inland air and train tickets. (we shall keep you informed about all confirmations, wait-listed and requested status).
Once all the bookings are confirmed we will be sending you a demand note of 45% payment (of total invoice value) to be paid to us within the next 72 hrs (3 days).
Upon receiving this installment we will send you an e-copy of all the original vouchers, air-tickets and train tickets etc.,
Remaining 25% of the amount will have to be paid to us at least 30 days prior to your date of arrival in India.
Our Cancellation Policy (under ideal conditions)….
If due to any reason you cancel your holiday with us, the cancellation should be intimated to us in writing as soon as you decide that you are not travelling.
Cancellation charges on per person basis (these may differ on case to case basis – some independent services do not have any cancellation charges – in that case we may just refund the full amount).
120 days or more prior to the departure 75% of the tour cost would be refunded.
90-60 days from the date of departure 50% of the tour cost would be refunded.
59-30 days from the date of departure 25% of the tour cost would be refunded.
29-15 days from the date of departure 15% of the tour cost would be refunded.
Less than 14 days of the departure date, no refunds.
We at Indian Frontiers accept payments by different methods to suit your convenience. Nevertheless we have chosen our payment gateway very carefully so as to have a secure transaction and incorporate highest levels of security in all transactions made through our website.
Inter-Bank Wire Transfer (Through SWIFT Code into our Bank Account)
Any Major Credit/Debit Card (Amex, Master, Visa & Diners)